Healthcare is a service-based industry sector. Unlike other industries, healthcare has a lot of human angle to it, since it deals with patients; people who are already traumatized with their ailing condition; sometimes having terminal illnesses. Hence, work process improvement and/ or business process management in healthcare assumes significance.
Conventional continuous improvement methodologies have known to decrease patient wait time, make efficient use of doctor's time in clinics, increased turnovers from operation theaters by improving surgery schedules etc. However, a limitation of conventional continuous improvement methodologies for healthcare is that, they can improve administrative or service processes only. Conventional continuous improvement methodologies either simply don't work for healthcare facility improvement or prove to be unpracticable due to high cost (of implementation). That's where Kaizen steps in...
In this case study, Kaizen helped improve treatment and wound healing for burn patients at a hospital in France. It also expedited patient recovery by 33% and increased overall productivity of the hospital.
Check out details of this case study in the video below...
Conventional continuous improvement methodologies have known to decrease patient wait time, make efficient use of doctor's time in clinics, increased turnovers from operation theaters by improving surgery schedules etc. However, a limitation of conventional continuous improvement methodologies for healthcare is that, they can improve administrative or service processes only. Conventional continuous improvement methodologies either simply don't work for healthcare facility improvement or prove to be unpracticable due to high cost (of implementation). That's where Kaizen steps in...
In this case study, Kaizen helped improve treatment and wound healing for burn patients at a hospital in France. It also expedited patient recovery by 33% and increased overall productivity of the hospital.
Check out details of this case study in the video below...
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#ContinuousImprovement #Kaizen #ServiceIndustry #LeanManagement #KaizenLeaderMasterclass
Follow Shruti on Twitter, Facebook, YouTube, LinkedIn
#ContinuousImprovement #Kaizen #ServiceIndustry #LeanManagement #KaizenLeaderMasterclass
