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What are the Limitations of ISO approach in Business Process Improvement and Quality Management?

11/1/2013

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The ISO approach is vital for businesses and organizations to strive and develop a good reputation, as well as to excel in future aspects of the company. However, there are some limitations, or disadvantages, that can make it difficult to use the ISO approach when it comes to quality management and business process improvement. 

One of the limitations that is present with the ISO approach to quality control is that, it does not have much weight when it comes to the individual’s performances in a company. Individuals are not required to be responsible for their unique contributions since the company’s effectiveness is viewed as a whole. It can often be quite motivating and more effective for a company to allow individual’s to take responsibility for their  contributions. This also  helps increase worker’s self-esteem and integrity, which can make them work harder for the company and produce more effective results. Another way in which individual assessment is beneficial is that it encourages interest and concern within the company. 
 
Another limitation of ISO approach is that, it can waste a lot of money. If the goal of the company is to be   defect  free or only supplying high quality products, and solely that, then there is very little requirement for quality control. It can end up costing the company quite a big chunk of money if any product is rejected and is unusable. It is more effective for a company to have methods of quality control and to fix any errors in a  product as they occur, such as thorough fixing or improving. 
 
However, ISO approach often encourages company’s to scrap any defaults altogether. This is fine if all produce is perfect, but it is quite common to have a number of products that are defective. It can also take a lot of time to find the root of the problem, since individual contributions or stages are not as closely monitored, as they would be if ISO paid more attention to the stages as well as the overall effectiveness of a system. 
 
Sometimes ISO only requires a second or third party to help produce the appropriate documentation, which can mean that, the company that is being represented by the ISO approach is actually ineffective and unsafe, besides its documentation representing otherwise. ISO approach relies almost completely on presenting  documentation that depict the system’s various procedures, which can be very time consuming and cause a company to lose focus of their business goals in the meantime. 
 
Since  those running the company are in charge of arranging the documentation, the time  spent gathering this information can take away from the effectiveness of the company during that time. 


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#Manufacturing #BPM  #FMEA #ProcessExcellence  #ContinuousImprovement #ISO  #QualityImprovement  #Quality  #BusinessProcessManagement  #ServiceIndustry  #ManufacturingManagement    #RiskManagement 
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What are the Advantages of ISO Approach in Business Process Improvement and Quality Management

10/31/2013

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A company’s main goal should be to provide quality. This can often be hindered by in-competence, productivity and other factors that get in the way, such as lack of documentation or customer complaints. ISO can help a company by raising their standard of quality in terms of services and products.
what are advantages of ISO approach for business process improvement and quality management
ISO is one of the most reputable standards throughout the world. It shows that the company has a high level of management and has followed the necessary guidelines in order to make their company the most efficient and customer satisfactory. 
  
It is the aim of ISO to incorporate a system of quality management and business process improvement by applying specific guidelines, as well as an increase in efficiency, eliminating or lowering costs that are deemed unnecessary and promoting quality of product, services and processes. It can be used for a variety of companies, businesses and organizations, regardless of their focus or niche. It is a rather flexible application and encompasses all types of organizations. 
  
One of the best factors about ISO approach is its flexibility. While there are certain guidelines, they are not enforced in a rigid way and are open to adjustment and interpretation. The goal of the guidelines is to make the company well established, well maintained and improved in terms of being a system of quality management. It can be used with businesses of all sizes. 
 
ISO encourages its companies to step back and inspect the entire process instead of individual elements. This helps the company to succeed and grow later on because it has paid attention to the way it can work with others, how its processes can be developed and other vital factors of its services. After looking at the whole picture, it is much easier and more effective for company’s to undergo continuous auditing in order to watch how the efficiency is being managed. 
 
Another reason that ISO is advantageous is that it strives on the significance of quality. While any company can offer their products or services, only those that have the best of their kind will really excel. ISO can help the company to figure out where and what their problems are and bring about a solution. This increases effectiveness and maximizes profit at the same time. 
 
Customers have great respect and trust for those companies integrated with ISO and other businesses do as well. This is because it is a genuine reflection of quality and standard, especially towards customer relations.


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#Manufacturing #BPM #FMEA #ISO #ProcessExcellence  #ContinuousImprovement #QualityImprovement  #Quality  #BusinessProcessManagement  #ServiceIndustry  #ManufacturingManagement  #RiskManagement 
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What is ISO Approach for Business Process Improvement and Quality Management ?

10/30/2013

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The process approach to ISO permits the standard of Quality Management Systems. It can be used for all sizes of  organizations and helps guide you with the application process. Initiating a system of high quality, as with ISO, is a vital process in any organization and is an important structure that the organization will continue to use for years to come. It is necessary to regulate the activities of the organization instead of leaving it up to the organization’s individuals, as this can cause conflict and undesirable results. 
 
Another key factor in initiating an operative system is to apply for registration through a variety of options. The approaches for ISO include the standard approach and the Band-Aid approach. Most organizations opt for the Band-Aid approach, as this is more ideal for those who are rushed into execution and have an urgent date for completion. The standard approach refers to a unique and customized system that is created from the influence of one of its 20 essential elements. 
  
Many types of suppliers choose the Band-Aid  approach primarily because the organization has to deal with a huge amount of audits whilst producing desirable results for all types of clientele. Its main goal is to appeal to the customer and offer quick and helpful results. 
  
The standard approach is used by  organization’s that require registration. Quality management is not a determining factor in this type of approach and is viewed as another form of documentation that will please clientele. Organizations either use a quality management manual to help with the procedure or hire outside help, such as a consultant, to deal with the registration process. It is used to fulfill the required standards of ISO but without much concern for quality. While it does help the organization to receive registration, it typically does not help the organization in terms of structure or organization. 
  
It should be in the organization’s best interest to come up with a superior system that allows it to run at its full potential and handle situations in the best and timeliest way possible. ISO encourages organizations to look at registration as a second step, after figuring out the way the organization will run their system effectively. 
  
The best way to decide whether or not an organization is worthy of the ISO is to make comparisons against the  requirements of ISO. This can be done by assessing the company either individually or by hiring a second or third party. The next step should be to come up with a plan that outlines important details such as dates, goals and responsibilities.


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#Manufacturing #ISO #FMEA #BPM #ProcessExcellence  #ContinuousImprovement  #QualityImprovement  #Quality  #BusinessProcessManagement  #ServiceIndustry  #ManufacturingManagement  #RiskManagement  
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    Shruti Bhat
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    Certified Lean Six Sigma Black Belt

    ​Shruti is a ​Global Leader in Lean Innovation, Lean Manufacturing, Business Transformation and Continuous Improvement; Best-Selling Author and Speaker.

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