Healthcare is a service-based business sector. Unlike other businesses, healthcare has a lot of human angle to it, since it deals with patients; people who are already traumatized with their ailing condition; sometimes having terminal illnesses. Hence, business process management in healthcare assumes significance. Conventional continuous improvement methodologies have known to decrease patient wait time, make efficient use of doctor's time in clinics, increased turnovers from operation theaters etc.
However, a limitation of conventional continuous improvement methodologies for healthcare is that they can deal with administrative or service processes only. Conventional continuous improvement methodologies either don't work for healthcare facility improvement or prove to be unpracticable due to high cost. That's where Kaizen steps in. Checkout this video ...
However, a limitation of conventional continuous improvement methodologies for healthcare is that they can deal with administrative or service processes only. Conventional continuous improvement methodologies either don't work for healthcare facility improvement or prove to be unpracticable due to high cost. That's where Kaizen steps in. Checkout this video ...
