First, define the optimal value stream. You should also define the overall goals for the process. It is also important to involve the front-line workers. This will help you to improve employee engagement, especially among those who may not be involved in decisions. Finally, you should create dashboards to measure progress and make sure that you regularly recognize staff who are contributing to the program. If your company is experiencing trouble defining and implementing KPIs (key performance indicators), consider conducting polls, surveys and chats with employees.
First, decide what is the objective of your organization. You should identify the metrics that measures success. Then, decide on how to measure those metrics. A simple method for this is to use the SMART methodology to determine what are the key metrics. Without proper measurements, you cannot improve. Second, empower employees and make them accountable for their actions. Without this, operational excellence will not exist. The empowerment of employees is vital to improving operational excellence in paper industry.
Once you've mapped out the goals for operational excellence, you can focus on making them a reality. Creating operational excellence will free up employees' time and energy for value-driven activities. And this will increase your customer satisfaction. And, since operational excellence is based on data, your employees will feel empowered and more likely to work on solving problems. They'll feel better about their jobs and have a better experience as a result.
Third, pursuing operational excellence is about creating an environment where improvement is continuous. Perfection is unattainable, but you should strive for it. Once you're in this mindset, your company can thrive and achieve operational excellence. You can even hire the best employees in the world, but it's critical to develop a culture of empowerment in your organization. This will make it easier to recruit new staff and boost the quality of your products.
Fourth, you should understand the role of each individual employee in the company. When it comes to performance objectives, everyone needs to understand their roles. By doing this, you'll avoid the cascading of goals throughout your organization.
Next, you need to engage all employees in the process. And remember, this process does not mean that you can't improve your customer satisfaction and your bottom line. In fact, implementing operational excellence in paper industry will only make your company a better place to work.
Last but not the least, OpEx starts with making right, strategic decisions…
How fast a decision is made and how good is that decision determines how far the business will thrive.