It is great for raising morale of employees since total quality management relies on their contribution of ideas and evaluations. It is always beneficial to an organization to increase employee morale since it not only improves their productivity but also keeps employees loyal and contributes to the overall success of the company. It’s recommended that the company praises teams, or individuals, that help implement beneficial changes by getting rid of, or lowering, waste.
TQM is beneficial to the company because it improves reputation by eliminating defects and faults. Often it is solely up to quality control to observe and deal with defects but TQM allows this to happen at a much earlier stage. It improves awareness of quality and relies on all individuals within the organization to play their part in helping with these evaluations.
It is much easier to implement problem solving and to make employees more aware of their contributions to the process. It is easier to pinpoint where failures may occur and to evaluate defects before they end up costing the company a significant amount of money and time.
Perhaps the best advantage of implementing total quality management techniques is overall customer satisfaction. It is in the customer’s best interest to receive products or services of the highest quality and when this is achieved customers remain loyal and tend to spread the word, which raises profit.
TQM can be used for all types of industries and is especially beneficial to those that have noticed a decline in customer satisfaction, which is typically a response to unproductive shortcuts. No one wants to purchase low quality products and the higher quality products or services a company can produce, the more successful they will be in the long run.