Shruti Bhat PhD, MBA, Lean Six Sigma Black Belt
  • Home
  • About Shruti
  • Consulting
  • Workshops
  • Patents
  • Articles
    • Case Studies
    • Innovation Portfolio Development & Patents
    • Drugs-in-the- making
    • Culture Change & Business Transformation
    • Operational Excellence, Quality & Continuous Improvement
  • Books
  • Digital
  • Blog
  • Videos
  • Contact

4 Vital steps of effective business process benchmarking.

1/17/2014

0 Comments

 
Process benchmarking refers to a strategic tool used to compare one’s business against another’s in order to find out what practices are obsolete and which should be used instead. It clearly shows how organizations are using their methods, how other organizations are doing it, how they compare, what can be improved and how. There are several steps that make up a successful process benchmarking activity.
 
The first step in process benchmarking is to analyze and pinpoint the practices that are to be benchmarked. This can be done by finding out which practices have the largest impact on an organization, whether it is shareholders, customers, budget, departments and so on. It is not necessary to undergo process benchmarking with the entire organization. Ideally, the company should be able to choose specific areas within the organization, which needs to be improved or changed. This stage can also be considered as the identification stage.

After the first stage of identification is complete, begins the next stage called as Planning stage. It is much easier to come with a detailed outline that describes important aspects of the changes and how it will affect the processes. The next step is to find out the various processes that other organizations use. This is vital in order to make clear and valuable comparisons. Methods for finding out this information include research, conversations and other ways of collecting data. Use this information to note the key differences between your own and competitor organizations. 
  
The third stage involves comparing one’s organization’s processes against the ones that have been researched. This will require detailed information on research that was gathered, comparisons in written and diagram form and other essential pieces of data. It will be easier to find out how performances compare when viewing the information this way. 
 
The last stage out of the vital stages of process benchmarking is to make the necessary changes to the processes. There is no point in performing the previous stages if the changes are not going to be implemented, regardless of how drastic the change appears to be. It is necessary to come up with a plan of action in order to find out exactly how the changes will be implemented. In order to increase the likelihood of success, it is vital for the employees to have an understanding of the reasons for change and that, the management must make sure that the employees are provided with the resources that are required to make the improvement. 
 
After these stages the only main concern is to continue monitoring progress. Like many changes, the greatest benefits come from routine monitoring to ensure that all is operating as it should be. 


Follow Shruti on Twitter, Facebook, YouTube, LinkedIn
 
#ContinuousImprovement #BusinessProcessManagement #ManufacturingManagement  #ProcessBenchmarking
0 Comments

Your comment will be posted after it is approved.


Leave a Reply.

    Shruti Bhat, global leader in business turnaround, operational excellence and continuous improvement

    New Book Released!

    top ten strategic decision-making tools for operational excellence

    Shruti's YouTube Channel ...

    Picture

    Blog Categories

    All
    3D Printing
    5S
    Agile
    Artificial Intelligence
    Automation
    Balanced Score Card
    Biotechnology
    Books
    Business Turnaround
    Case Studies
    Change Management
    Chemical Industry
    CMMI
    Continuous Improvement
    Design Thinking
    Digitalization
    Drug Delivery
    External News Links
    Food Industry
    Hall Of Fame
    Healthcare
    Hoshin Kanri
    HR Development
    Innovation
    ISO
    Just In Time
    Kaizen
    Leadership
    LEAN
    Lean Six Sigma
    Life Sciences
    Machine Learning
    Manufacturing
    Medical Devices
    Mistake Proofing
    Motivational Cards
    Nanotechnology
    Operations
    Packaging
    Patents
    Personal Products
    Process Improvement
    Product Development
    Productivity Increase
    QbD
    Quality Management
    Robotics
    Scrum
    Service Industry
    Six Sigma
    Strategy
    Supply Chain Logistics
    Telecom Industry
    TQM
    Videos
    Voice Of Customer
    Workshops

    Shruti's books...

    Picture
    shruti bhat, business process management, continuous improvement
    kaizen for pharmaceutcials, medical devices and biotech industry book by Dr Shruti Bhat
    Book on Continuous improvement tools by Dr Shruti Bhat
    kaizen for leaders, continuous process improvement tool to increase profit and organizational excellence by shruti bhat
    kaizen, shruti bhat, continuous improvement, quality, operations management
    Picture
    how to overcome challenges of creating effective teams
    how to lead a successful business transformation

    ​Micro-Learning
    ​Partner

    Picture

    Publishing Partner

    fast read books, business management books, health and wellness books, spiritual guidance books, best online book store

    Wellness
    ​Partner

    Picture
© Copyright 1992- 2022 Dr. Shruti Bhat ALL RIGHTS RESERVED.
See Terms and Conditions for details on this site usage.
SHRUTI BHAT, CONTACT
Click to connect.
Created by Macro2Micro Media