Lowered costs are a large reason that Lean Six Sigma is a preferred method for companies. By improving the procedures and analyzing their effectiveness, companies are able to lower overall costs, whilst lowering the number of errors, defects and ineffective materials used as well. Analyzing the stages is an important factor in Lean Six Sigma and it helps to figure out what steps are not necessary to the company. This often results in better value to the customer and less maintenance costs.
Customers are a strong focus point and a key element for most companies. It is important to satisfy the customer and to reach their requirements in order to give them the best product or service possible. It is essential to have high-quality products available to the customers as well as improve the methods of other customer related issues such as service and delivery. Companies know that a happy customer is the best kind of customer because they will keep using the company and also suggest it to their friends. All these factors make customer satisfaction a vital part of any business’ success.
Employee involvement is also essential to any company, for a company cannot function well if the employees are not fully involved or engaged in the process. Lean Six Sigma aims to motivate employees by providing them with enough participation and encouragement. They are a key part to customer satisfaction and to increasing the processes along the way. Employees strive to have a big impact on the company and have been found to perform much better when they are a part of the bigger picture. Raised self-esteem and knowledge of importance in the company can have a dramatically positive effect on the entire company.
Another reason that Lean Six Sigma is well regarded is because it shows that the product and the company are of high quality. A unique aspect of Lean Six Sigma is that it increases, or maintains, the quality of the quality whilst improving the efficiency as well, which is done through various stages of the methodology. Companies that implement Lean Six Sigma methodology lower their costs, increase performances and have a better end result.
About the author:
Shruti Bhat PhD MBA Certified Lean Six Sigma Black Belt is Pharmaceutical R&D and Continuous Improvement Director, Innoworks Canada
Shruti leads path-breaking product development programs such as Complex Generics, Nanotechnology and Targeted delivery systems for pharmaceuticals and natural products. Her mantra is to "Shorten development timelines, build quality-by-design, lean processes and bring products fast- to- market". Shruti integrates her proficiency in Design Thinking, Lean, Kaizen and other Continuous Improvement methodologies to improve R&D processes, productivity and profitability.
Shruti is Product Development & Continuous Improvement Advisor to several start ups, mid-size and growing firms in Canada, USA, India, Africa and other Emerging markets. Shruti has authored six books and is an invited speaker at several conferences and workshops.
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