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Frequently asked questions on Continuous Improvement: FAQ 1: What is the difference between Business Process Improvement (BPI) and Business Process Re-engineering (BPR)?

5/9/2021

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This multi-part blog article presents practical answers to frequently asked questions on improving business entities. 
frequently asked questions on continuous improvement FAQ 1: What is the difference between Business Process Improvement (BPI) and Business Process Re-engineering (BPR)?
Its objective is to assist business leaders in these trying times, whether they are learning the basics of continuous improvement, planning their first business improvement project, or evangelizing process-oriented thinking throughout their organization.
 
A common question faced by me during my practice as a Continuous Improvement Expert is- What is the difference between Business Process Improvement and Business Process Re-engineering? I will answer this question (in FAQ 1), but this and many such common queries drove me towards writing this blog post series...
 
So, let us begin with the first FAQ …

FAQ 1: What is the difference between Business Process Improvement (BPI) and Business Process Re-engineering (BPR)?

A business process defines the various activities involved in achieving a particular goal. Business processes briefly describe the chain of events that are involved in an activity or a group of activities such as- running a business, manufacturing of products or selling products or services.
 
Business Process Improvement (BPI) and Business Process Re-engineering (BPR) are two widely used terms while attempting to modify business processes in order for organizations to sustain and grow.
 
As the name implies, both BPI and BPR deal with business process modification, however, they are two widely different terms. Allow me to ask few questions to explain these terms:

  • Is your process broken?
  • Does it have a high impact on your company’s strategic direction?
  • Is it antiquated?
  • Does it fall far below ‘best-in-class’ or desired ‘state-of-the-art’?
 
If your answer to the above questions is ‘Yes’, then its BPR, meaning- those said processes have to be re-engineered or re-designed.
 
BPR technique assumes that the current process is irrelevant, does not work and therefore needs overhauling completely from A to Zee.
 
For all those business processes that do not need re-engineering, but essentially need modification for benefiting the business, it is BPI - business process improvement.

I shall discuss more FAQs concerning effective & efficient business process improvement in upcoming blog articles. If you have any such questions about business process design or continuous improvement, please feel free to drop it in the comment section below.
 
By the way, if you run a company that is facing a challenge to thrive in these difficult times, I would suggest that you please revisit your business processes in order to accelerate growth and bring a quick turnaround.
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Related reading:

  1. Kaizen for pharmaceutical, medical device and biotech industries.
  2. Business process improvement techniques for manufacturing and service industries.
  3. How to choose a business process improvement technique for your organization.
  4. 30 Popular continuous improvement tools.
Keywords and Tags:
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#businessprocessimprovement #businessprocessmodification #businessprocessreengineering #PDCAcycle #kaizen #processimprovement #breakthroughimprovement  #streamlinedprocessimprovement #continuousimprovement
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