It is no surprise that pictures convey a message in a quicker and more effective way than words. It saves plenty of time and trouble when choosing to use images such as graphs and charts instead of writing out all the necessary information. Seeing the information in a visual way makes it much simpler to see the areas that are problematic and also helps to boost creative solutions.
It is easier to improve processes when using the analysis that is made clear by business process mapping since these maps help us to identify and change processes where it is necessary. Being shown information is more beneficial to individuals than being told information.
Whilst it can be obvious that there are problems in the current procedures, it can be much less obvious to find out where exactly the problem is occurring. Business process mapping is used in order to come up with a visual representation of the processes through the use of graphs, charts or brief descriptions. Regardless of the method, visual representation of the processes increases the likelihood of identifying the processes errors since it tends to become very obvious as to where the occurrence takes place. It is then possible to start working on solutions.
Business process mapping also helps organizations in terms of training. It is far more simple and effective to present new employees with a business process map in order for them to gain understanding of the organization’s structure, instead of giving out reports and other information that can appear excessive. It is often daunting for new employees to figure out and understand the various aspects and processes of an organization. However, when using the maps, graphs and charts help develop further and more detailed understanding of the entire process and flow.
Another aspect that is advantageous to business process mapping is the fact that it helps organizations realize their best practices. Once the best practices are defined and understood, they can be used throughout the organization.
About the author:
Shruti Bhat PhD MBA Certified Lean Six Sigma Black Belt is Pharmaceutical R&D and Continuous Improvement Director, Innoworks Canada
Shruti leads path-breaking product development programs such as- Complex Generics, Nanotechnology and Targeted delivery systems for pharmaceuticals and natural products. Her mantra is to "Shorten development timelines, build quality-by-design, lean processes and bring products fast- to- market". Shruti integrates her proficiency in Design Thinking, Lean, Kaizen and other Continuous Improvement methodologies to improve R&D processes, productivity and profitability.
Shruti is Product Development & Continuous Improvement Advisor to several start ups, mid-size and growing firms in Canada, USA, India, Africa and other Emerging markets. Shruti has authored six books and is an invited speaker at several conferences and workshops.
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